Guild Config - Tickets Module¶
The Tickets Module is actually part of the Moderation Module, and not its own standalone module.
For detailed usage, commands, and examples, see the Moderation Module Overview.
Settings at a glance¶
| Setting | Default | Summary |
|---|---|---|
| Staff Role 1 | null |
The first role that is pinged in new tickets |
| Staff Role 2 | null |
The second role that is pinged in new tickets |
| Ticket Category | null |
The category where channels for new tickets are created |
| Transcript Log Channel | null |
The text channel where ticket transcripts are sent |
Staff Role 1¶
Purpose
Staff role 1 is one of the roles which is pinged in new ticket channels.
Accepts
Role
Default
null
Staff Role 2¶
Purpose
Staff role 2 is another one of the roles which is pinged in new ticket channels.
Accepts
Role
Default
null
Ticket Category¶
Purpose
The ticket category is the category in which new ticket channels are created.
Accepts
Category
Default
null
Transcript Log Channel¶
Purpose
The transcript log channel is a text channel in which copies of a ticket transcript is sent once it has been generated.
The log will contain a button with a link to a permanent .html transcript file.
Accepts
Text Channel
Default
null