Commands - Moderation Module¶
This page outlines the Ticket System commands built into the Moderation Module.
Note
All /ticket commands are context-sensitive - most are intended to be used inside an active ticket channel. Running them outside a ticket channel will have no effect.
Ticket Admin¶
The /ticket admin command posts the Ticket Creation panel to a channel, allowing server members to open support tickets by clicking a button.
Options
| Option | Required | Description |
|---|---|---|
message |
Yes | The message to display on the ticket creation panel |
Restrictions
This command requires the TICKETS_ADMIN permission.
Ticket Open¶
The /ticket open command re-opens a previously closed ticket channel.
Options
- N/A
Restrictions
This command requires the TICKETS_ADMIN permission.
Ticket Close¶
The /ticket close command closes the current ticket channel.
Options
- N/A
Restrictions
This command requires the TICKETS_ADMIN permission.
Ticket Add¶
The /ticket add command adds a Discord member to the current ticket channel, granting them access to view and participate.
Options
| Option | Required | Description |
|---|---|---|
user |
Yes | The Discord member to add to the ticket |
Restrictions
This command requires the TICKETS_ADMIN permission.
Ticket Remove¶
The /ticket remove command removes a Discord member from the current ticket channel, revoking their access.
Options
| Option | Required | Description |
|---|---|---|
user |
Yes | The Discord member to remove from the ticket |
Restrictions
This command requires the TICKETS_ADMIN permission.
Ticket Transcript¶
The /ticket transcript command saves the ticket's message history and sends a transcript to a specified user.
Options
| Option | Required | Description |
|---|---|---|
user |
Yes | The Discord member to send the transcript to |
Restrictions
This command requires the TICKETS_ADMIN permission.
Ticket Delete¶
The /ticket delete command permanently deletes the current ticket channel.
Warning
This action is irreversible. Save a transcript with /ticket transcript before deleting.
Options
- N/A
Restrictions
This command requires the TICKETS_ADMIN permission.