Moderation Module¶
The Moderation Module provides server logging and a full ticket system - keeping an audit trail of member activity and giving your staff a structured way to handle support requests.
Guild Module
This module is configured per Discord server via Guild Configuration.
Overview¶
The Moderation Module has two main components:
Server Logs - Automated logging of member join/leave events and message edits/deletions to a configured log channel.
Ticket System - A structured support ticket system where members can open private threads with staff, and staff can manage tickets (close, reopen, add/remove users, save transcripts, delete) all via slash commands within the ticket channel.
Key Features¶
- Member join and leave logging
- Message edit and deletion logging
- Full ticket system with staff-controlled commands
- Ticket transcripts with optional logging channel
- Role-based staff access control
Commands¶
The following ticket commands are available inside an open ticket channel:
| Command | Description | Permission Required |
|---|---|---|
/ticket open |
Send the ticket creation panel to a channel | Manage Tickets |
/ticket reopen |
Re-open a closed ticket | Staff Role |
/ticket close |
Close this ticket | Staff Role |
/ticket add |
Add a user to this ticket | Staff Role |
/ticket remove |
Remove a user from this ticket | Staff Role |
/ticket transcript |
Save or resend the transcript for this ticket | Staff Role |
/ticket delete |
Delete this ticket | Staff Role |
Prerequisites¶
- Log channels must be configured in Guild Config - Logs Module.
- Staff roles and a ticket category must be configured in Guild Config - Tickets Module.
Configuration¶
Logging is configured via the Guild Config - Logs Module page.
Ticket settings are configured via the Guild Config - Tickets Module page.